About The Art
Q：What are canvas prints?
A: At Wieco Art, the latest printing technology, high end materials and strict quality control ensure the best quality of each our canvas art. All our products are guaranteed for life to be colorfast, warp resistant and free of defects, to inspire your wall.
Q:Why are your prices so low?
A: Wieco Art specializes in providing low cost canvas prints. We have anunmatched ability to purchase canvas print at a low price and instead of increasing our profit we transfer the savings to our customers. Buying from Wieco Art gives you the opportunity to purchase canvas prints at the wholesale price.
Q: Does Wieco Art Gallery have an affiliate program?
A: Of course we do, and we always like to talk to new potential affiliates. For more information contact us and let us know about your affiliate interests
Q: Does the canvas prints look exactly like the pictureon this web page?
A:Due to different brand of monitors, actual wall art colors may be slightly different from the product image.
Q: Are your canvas prints copyrighted works?
A: Every canvas print in our gallery is either in the public domain or being sold under license from the estate of the artist. There's no need to worry about copyright infringement. If you find on our database a work of art which you suspect as being unlicensed, please notify us immediately.
Q: How long before Ireceive the canvas prints?
A: We will have your order ready to ship within 2 business days guaranteed. We understand how important it is for you to get your photo print canvas as quickly as possible. Generally,Our standard shipping will take only 7-10 business days to reach you.
Q: I have a photograph. Can you print it?
A: Of course. Every day, we create original pieces from photographs that our customers provide. Please visit our photo oncanvas website: www.phototocanvasshop.com.
About Shipping
Q: What do I pay forshipping?
A: For normal orders, shipping can be to anywhere in the world. If you are a wholesale customer, we have some different options if you wish to buy in bulk.
Q: It's free even to me? I live in _____.
A: Most countries, such as United States, Australia,United Kingdom, Canada is free, For some countries and district, the express will be charged in addition.
Q:What precautions are taken to ship the painting safely to the customer?
A: Due to the caliber of the product, we take extra care to ship it to you safely. If you choose to frame your painting, it is packaged in bubble wrap and shipped in a double wall box. If you choose not to frame your canvas, it is shipped rolled inside a tube.
Q: What if my canvas art is damaged duringshipping?
A: In the very rare case that your canvas or frame arrives damaged, please refuse the delivery so we can receive the package back from the shipping company and claim the insurance funds. We will then paint a new canvas prints for you and will ship it to you within 10 days.
Q: Since shipping is free, does that cover customs ortaxes?
A: As with most purchases, paying any local customs or taxes is the customer's responsibility.
About Payment
Q: How can I pay for mypainting?
A: You can pay for your canvas prints with a credit card,PayPal, or money order. For large orders, we'll accept a bank wire. We accept payments through our secured payment page.
Q: Can I pay by credit card? Is it secure?
A: As with any reputable art gallery or InterneteCommerce vendor, we make all credit card transactions via a secured,bank-authorized credit card processing company and through a 128 bit SSL encryptedand secured Web page. No person will see your credit card information as it isall done electronically. We also do not keep your credit card number on file.As an added level of security, all purchases are guaranteed by both your creditcard and our processing company..
Q: Do you offer anyguarantees?
A: Yes, in fact we offer many. The first guarantee happens when, if requested by you during checkout, we email you a photo of your canvas prints. Our guarantee is that we'll revise this canvas prints until itmeets your expectations. Our second guarantee is when you receive the canvas prints; you are free to return it for more revisions or else for a full refund minus our actual shipping cost -- which is, on average, $15 per canvas prints. Our return policy is valid for 7 Days and the return period is from the merchandise arrival date and is not valid for custom orders.
